Seriously

Anyone who know me knows how much I get annoyed at inefficiency. Well yesterday Comcast came out to inspect a cable that I hit while digging the garden. So when they were leaving they kindly told me that I needed to call and also get someone to come and locate the line and where it went. I asked they why they didn't just do that while they were here instead of driving back tomorrow to do it. They said they didn't have a ticket for it. It just drives me crazy.